Community Guidelines

The rules that keep TRIBE a safe, respectful, and productive place for everyone.

1. Be Respectful

TRIBE is a community. Treat everyone—vendors, customers, affiliates, and support staff—with dignity and respect. Harassment, hate speech, or discriminatory language will not be tolerated.

2. Honest Trading

Vendors: Always accurately describe your products. Use real photos. Do not sell counterfeit or illegal items.
Buyers: Be fair in your reviews and disputes. Do not make false claims about not receiving items.

3. Communication

Keep all transaction-related communication within the TRIBE app. This protects you if there is a dispute. We cannot verify or help with agreements made on WhatsApp or phone calls outside our system.

4. Prohibited Items

You may not sell drugs, weapons, adult content, stolen goods, or any item prohibited by Cameroonian law. Accounts found listing these items will be permanently banned.

5. Cancellations & Reliability

Repeatedly cancelling orders without a valid reason hurts the community. Vendors with high cancellation rates may face temporary suspension. Buyers who repeatedly refuse delivery may be restricted from Cash on Delivery options.

6. Reporting Violations

If you see something that violates these guidelines, please report it immediately using the "Report" button on the product or user profile, or contact support.

Last updated: January 1, 2026